Legal notice
Version 1.0 — effective [to be completed: Update date of the legal notice (LEGAL_NOTICE_EFFECTIVE_DATE)]
This page is a translation of the French original, provided for information. In case of discrepancy, the French version prevails (« En cas de divergence, la version française prévaut »).
In accordance with article 10 of Spanish law no. 34/2002 of 11 July 2002 on information society services and electronic commerce (LSSI-CE) and article 5 of Directive 2000/31/EC, the following information is provided to users of the website https://metabolis.chtara.com (the “Site”). The publisher of the Site is established in Spain.
1. Publisher of the Site
The Site is published by [to be completed: Company name or name of the sole trader (LEGAL_COMPANY_NAME)], [to be completed: Legal form (LEGAL_FORM)], established in Spain, operating the “Metabolis” brand.
- Address: [to be completed: Street of the business address (LEGAL_ADDRESS_STREET)], [to be completed: Postal code (LEGAL_ADDRESS_POSTAL_CODE)] [to be completed: Town (LEGAL_ADDRESS_CITY)] ([to be completed: Province (LEGAL_ADDRESS_PROVINCE)]), Spain
- NIF: [to be completed: NIF (LEGAL_NIF)]
- E-mail: [to be completed: Customer service e-mail (LEGAL_CONTACT_EMAIL)]
- Phone: [to be completed: Customer service phone (LEGAL_CONTACT_PHONE)]
2. Practitioner
Nutritional support is provided by [to be completed: Name of the practitioner (LEGAL_PRACTITIONER_NAME)], [to be completed: Practitioner title and degree (LEGAL_PRACTITIONER_TITLE)], specialised in nutrition, who works in nutrition advice (conseil en nutrition).
This activity is not a regulated health profession. The practitioner works neither under the Spanish title of “dietista-nutricionista” (Spanish law no. 44/2003 of 21 November 2003 on health professions) nor under the French title protected by articles L. 4371-1 et seq. of the French Public Health Code. Her services are neither a medical act nor a health act; video sessions are nutrition advice sessions.
Professional liability insurance: [to be completed: Professional liability insurer and policy number (LEGAL_INSURANCE)] — geographical coverage: [to be completed: Geographical coverage of the insurance (LEGAL_INSURANCE_SCOPE)].
3. Hosting
The Site and the data it processes are hosted by [to be completed: Host name (HOST_NAME)], [to be completed: Host address (HOST_ADDRESS)], phone: [to be completed: Host phone (HOST_PHONE)]. Data location: [to be completed: Country of the data centre (HOST_DATA_LOCATION)].
4. Intellectual property
All elements of the Site (texts, menus, recipes, guides and e-books, illustrations, photographs, logos, “Metabolis” brand, layout, software) are protected by copyright and trade mark law (in particular the consolidated text of the Spanish Intellectual Property Law and the French Intellectual Property Code) and belong to [to be completed: Company name or name of the sole trader (LEGAL_COMPANY_NAME)] or to partners who authorised their use. Any reproduction, representation, distribution or adaptation, in whole or in part, without prior written authorisation is prohibited, subject to the exceptions provided by law (in particular private copying and short quotation).
Purchased content (programmes, menus, e-books) is licensed for strictly personal, non-commercial use, under the Terms of sale.
5. Health disclaimer
The information published on the Site is general. It is neither a diagnosis, nor a prescription, nor medical advice. The nutritional support offered does not replace medical advice or medical follow-up; consult your doctor, in particular in case of illness, current treatment, pregnancy, pregnancy plans or symptoms. In an emergency, call 15 or 112.
6. Personal data and cookies
The processing of personal data carried out through the Site is described in the Privacy policy and the Cookie policy, available from the footer.
7. Complaints and dispute resolution
Any complaint can be sent to [to be completed: Customer service e-mail (LEGAL_CONTACT_EMAIL)] or by post to [to be completed: Street of the business address (LEGAL_ADDRESS_STREET)], [to be completed: Postal code (LEGAL_ADDRESS_POSTAL_CODE)] [to be completed: Town (LEGAL_ADDRESS_CITY)] ([to be completed: Province (LEGAL_ADDRESS_PROVINCE)]), Spain. We answer within one month at the latest.
If a dispute is not resolved, consumers may use, free of charge, [to be completed: Name of the mediator or dispute resolution body (MEDIATOR_NAME)], [to be completed: Address of the dispute resolution body (MEDIATOR_ADDRESS)], [to be completed: Website of the dispute resolution body (MEDIATOR_URL)], a consumer mediation body, after a prior written complaint.
A consumer residing in a Member State other than Spain can get free help from the European Consumer Centre of their country (in France: www.europe-consommateurs.eu).
8. Reporting content
To report unlawful content on the Site, write to [to be completed: Customer service e-mail (LEGAL_CONTACT_EMAIL)] stating the page address, the nature of the content and the reasons for the report.